Requesting Support

low / inconvenient a condition in writi that inconveniences the user medium / important a condition in which writi is performing in an unpredictable manner or is producing incorrect results but is not materially impacting production or business processes/schedules high / serious a condition preventing the user from meeting production processes/schedules or is making production materially more difficult or costly for the user urgent / critical a condition preventing users from accessing or using a critical function of writi system